Best for continuity and consistency we offer a contracted
To allow us to effectively manage a contracted service we will carry out an initial visit which will allow our technician to familiarise himself with your equipment. An itinerary will also be created listing each item covered. This will be available to the client and can be used for asset management and insurance purposes. We run locations including Crawley,
Always available to help. Either in person or remotely. Backup, data recovery, emails.
Under a contract we are always available to resolve your problem quickly. We will either access a machine remotely or depending on the severity of the problem visit your home or premises. We aim to respond within 2 hours but our customers are happy to report that support normally arrives very quickly.
Experience of business software. Antivirus and healthchecks
All too often we hear clients say ‘it was such a small issue I didn’t want to bother you’ or ‘I was saving up the problems to make it worthwhile’. Once subscribed to our contracted service these comments will be a thing of the past as a problem fix is just a phone call away. Your problem can then be resolved quickly and efficiently allowing you
Hardware, software, training and general business support
Here at PC Assistance we aim to put 24 years of IT experience to good use. Whether your requirement is for hardware, software or general IT business expertise we are here to help.
After initial consultation an experienced technician will compose a proposal outlining the customers’ requirements, the recommended